Microsoft Windows RDP Audio Driver Not WorkingIf you are experiencing issues with the audio driver when using Remote Desktop Protocol (RDP) on Microsoft Windows, there are a few things you can try to troubleshoot the problem. Here are some suggestions:
- Check that the audio driver is installed and working correctly on the server. To do this, follow these steps:
- On the server, open the Device Manager.
- Expand the "Sound, video, and game controllers" section.
- Check that there are no error icons next to the audio devices. If there are, try updating the drivers or reinstalling the audio drivers.
- Check that the "Allow audio and video playback redirection" Group Policy setting is enabled. This setting allows the server to redirect audio and video playback to the client machine. To enable this setting, follow these steps:
- On the server, open the Group Policy Management Console.
- Create or edit an existing Group Policy object (GPO) that applies to the users or computers you want to enable audio redirection for.
- Navigate to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Remote Session Environment.
- Double-click the "Allow audio and video playback redirection" policy.
- Select "Enabled" and click "OK".
Check that the client has a sound card and speakers or headphones.
Check that the client and server are running Remote Desktop Connection 8.0 or later. This version of Remote Desktop Connection includes support for audio and video redirection.
Try restarting the Remote Desktop Services on the server. To do this, follow these steps:
- On the server, open the Services console (services.msc).
- Find the "Remote Desktop Services" service.
- Right-click the service and select "Restart".
If these suggestions do not help, it may be necessary to try additional troubleshooting techniques or seek additional help from online resources or forums.
